Project Objectives Consortium Background We are looking for ... We offer ... Good practice cases    long list    case description Your input IOP information needs Workshop Contact				There are 119 cases in the database. Please indicate below which aspects are of interest to you and press the "send" button at the end of the page. Several aspects can be combined. All cases that correspond to your indications will then be displayed. If you want to see all cases click here. 1. Source (see explanation): all TerreGov Project (2004) eEurope Awards 2005 Back-office reorganisation study 2004 eEurope Awards 2003 From Policy to Practice 2001 Modinis IOP Study 2.Country: all Belgium France Germany Poland Spain Austria Denmark Finland Greece Ireland Italy The Netherlands Malta Romania United Kingdom Norway Portugal Bulgaria Iceland Latvia Sweden Hungary Czech Republic Switzerland Slovenia Estonia 3. Policy issues addressed by case: all Infrastructure (transportation, construction and housing) Social affairs (health, pensions, social security, etc.) General purpose Taxes and customs State and society (eParticipation, eDemocracy, civil society) Police, security and justice Environment, agriculture and consumer protection Economy and labour Education, science and research 4. Crossborder: yes no 5. Public eServices involved: eServices for citizens Transport related services Health related services Personal documents Car registration Application for building permission Declaration to the police Certificates Other education and training related services Elderly related services Disabled related services Services related to elections, plebiscites and referenda Other services for citizens (please specify): Income taxes: declaration, notification of assessment Job search services by labour offices Public libraries Announcement of moving Services related to the policy development an decision-making process Social security contributions Enrolment in higher education/university eServices for business Submission of data to statistical offices Environment-related permits Public procurement Other services for business (please specify): Customs declaration Registration of a new company Corporation tax, declaration, notification Social contributions to employees VAT: declaration, notification 6. Levels of organisation involved: Regional Ministry Educational establishment Company Local Health care National Pan-European Other (please specify): Non-European actors Standardisation bodies Not-for-profit organisation 7. Main layers of IOP covered: Technical IOP Syntactic IOP Organisational IOP Semantic IOP 8. Interoperability requirement: 1a, IOP between different services referring to the same customer and resorting to common data (within the same public administration) 1b1, IOP between different services referring to the same customer and resorting to common data (within different public administrations on same gov. level ) 1b2, IOP between different services referring to the same customer and resorting to common data (within different public administrations on different gov. levels ) 2, IOP between different stages of a supply chain producing one or more services 3a, IOP between same agencies in different geographical areas providing the same service (between 2 agencies) 3b, IOP between same agencies in different geographical areas providing the same service (between several agencies) 3c, IOP between same agencies in different geographical areas providing the same service (between all agencies) 4, IOP between directories of services or documents 5a, IOP supporting auxiliary services. One auxiliary service is applicable to different services or to one service provided by different agencies 5b, IOP supporting auxiliary services. Different auxiliary services of different services or the same services of different agencies are interoperable. 9. Organisational model: Centralisation Clearinghouse Standardised workflow Not clear 10. Service provision model: Front-office / Front-office Front-office / Back-office Back-office / Back-office
	last updated: 06.06.2007